Shipping policy
At Skardu Organics, we aim to deliver your products quickly and safely anywhere in Pakistan. Please read our shipping policy carefully to understand how we process and deliver your orders.
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🚚 Delivery Time
Orders are processed within 24 hours after confirmation.
Standard delivery time: 2–5 business days for major cities.
For remote or mountainous areas, delivery may take 5–7 business days.
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📦 Shipping Partners
We deliver through TCS, Leopard Courier, and other trusted logistics partners to ensure safe and timely delivery.
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💸 Shipping Charges
Free delivery on orders above Rs. 1200.
For orders below Rs. 1200, a flat shipping fee of Rs. 250 will be applied at checkout.
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🏔️ Delivery Areas
We currently deliver across Pakistan, including:
Islamabad, Lahore, Karachi, Peshawar
Gilgit-Baltistan, Skardu, Hunza, Swat, and other northern regions
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🕒 Order Tracking
Once your order is shipped, you’ll receive a tracking number via SMS or email so you can follow your parcel’s journey in real time.
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📞 Delays or Issues
If your order is delayed or you haven’t received it within the estimated time, please contact our support team at:
📧 support@skarduorganics.com
📞 TCS Helpline (for tracking) or our WhatsApp support (if you have one).
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❌ Returned or Undelivered Orders
If a parcel is returned due to an incorrect address, unavailability, or refusal to accept delivery, you may need to pay for re-shipping.